Nimbus Homes | House Cleaning Service in Singapore

清洁家居的重要性

定期清洁房屋的好处

卫生的日常生活环境

减少湿热气候带来的霉菌或灰尘

减轻情感和精神负担

您只需放松心情，让我们来处理工作。

工作范围

我们的工作

We include the following in our basic house cleaning scope. You may choose to allocate the scope within the hours you book.

铺床和换床单

洗碗（包括装入洗碗机）

洗衣（包括熨烫）

厨房清洁（包括器具外观）

浴室清洁

窗户、家具、床架和搁板除尘

拖地、扫地和吸尘

清理垃圾

Why Nimbus Homes?

Experts and Professionals in House Cleaning

Each of our team members are trained to adopt the most effective cleaning techniques, chemicals and equipment

Secure Payment Methods

All card payments are secured by Stripe Payments

Customer Satisfaction Ensured

We continuously improve our process and service based on customer feedback

App Management System

We continuously improve our process and service based on our customers' feedback

Complete Home Cleaning Services

Our services extend beyond regular cleaning to moving, painting, deep cleaning, and more. Ensuring that we have a solution for every stage of your home's lifecycle.

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专业细心的员工

我们的工作人员都是依法受雇并获得工作准证的。

安全在线支付

所有银行卡支付均由 Stripe 支付公司提供安全保障。

专用支持

从预订到后期服务支持，我们的客服团队将满足您的所有需求。(周一至周日，上午 9 点至下午 6 点）

提供清洁用品

提供专业级清洁用品。您只需提供吸尘器和拖把，剩下的就交给我们吧

立即预订

2 小时房屋清洁

建议用于一居室或一卧室的组屋/公寓。
圣淘沙的住宅需要额外支付 10 新币的车费。

$57.68

2 小时

基本房屋清洁范围包括以下服务：

- 铺床和换床单
- 洗碗或用洗碗机
- 洗衣和熨烫
- 全套浴室清洁
- 厨房清洁（包括电器外部）
- 窗户、家具、床架和搁板除尘
- 拖地、扫地和吸尘
- 清理垃圾

3 小时家居清洁

建议用于 4 房组屋或 2-3 卧室公寓。圣淘沙的住宅需要额外支付 10 新币的车费。

$83.43

3 小时

4 小时家居清洁

建议用于5房的组屋、3-4 卧室公寓。
圣淘沙的住宅需要额外支付 10 新币的车费。

$111.24

4 小时

5 小时家政

建议用于4 卧室住宅。圣淘沙的住宅需要额外支付 10 新币的车费。

$139.05

5 小时

6 小时家政

建议用于面积大于 2000 平方英尺的有地住宅。圣淘沙的住宅需要额外支付 10 新币的车费。

$166.86

6 小时

常见问题

有关工具、保险、员工和我们运营的常见问题

How do I file a claim with Nimbus for damages incurred during the service?

We strive to ensure that all our customers' belongings are protected during our service. However, if any items are damaged as a direct result of our service, we commit to providing fair compensation.

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To file a claim, please contact us within 24 hours of the completed service with evidence of the damage and proof that it was caused by our service. Once the claim is verified, you have two options for repair or replacement:

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Engage a third-party service provider: Send us the quotation before proceeding. Nimbus must agree to the quotation for the claim to be valid.
Request Nimbus to handle the repairs if applicable

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For items that cannot be repaired or replaced, please provide a receipt or proof of cost to validate the claim.

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我要求员工做的事情有限制吗？

我们的员工只能执行规定的任务，而不能从事预订范围之外的工作（例如，当预订的服务是家政服务时，就不能照顾孩子）。如有任何超出员工工作范围的额外任务都应 与我们的客服人员沟通，我们会尽量配合。

员工有保险吗？

是的，我们所有的工作人员都有保险。

你们提供退款吗？

只有在服务严重不达标或服务不符合约定条款的情况下，我们才会提供部分或全额退款。Nimbus Homes 保留是否全额或部分退款的权利。

我需要重新安排或取消预订时，你们有怎样的规定？

我们的规定如下：
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家政服务重新安排或取消：
提前24 小时：免费

少过24 小时：额外收取 10 新币

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我可以给工作人员小费吗？

Yes, you may tip your crew once the service is completed and you have given them a star rating.

The tipping feature is available in both the App and the Web Booking Site.

Please note however that you can only tip your crew if you have an account with us.
As such we encourage all users to sign up for an account at book.nimbushomes.com.

如何付款？

You can make payment via Credit Card. Our Credit Card payments are secured by Stripe. To avoid card processing fees, you can consider purchasing Nimbus Points packages using PayNow instead, to be used for your future bookings. Learn more about Nimbus Points here